Shipping & Service Policy

🚚 Shipping & Service Policy

1. Shipping Partner

We deliver orders through TCS, one of Pakistan’s most reliable courier services.
For international orders, shipments are handled via TCS and its global logistics partners.

2. Delivery Time

Within Pakistan:

Standard delivery: 2–5 business days
Remote areas: 3–7 business days

International Orders:

Estimated delivery: 5–10 business days
Delivery time may vary depending on destination and customs clearance

3. Order Processing Time

Orders are processed within 24–48 hours
Orders placed on weekends or public holidays are processed on the next working day

4. Shipping Charges

Local Shipping (Pakistan):

Charges are calculated at checkout or may be free on selected orders/promotions

International Shipping:

Charges depend on:
- Destination country
- Weight and dimensions of the parcel
Final shipping cost will be shown at checkout or confirmed via customer support

5. Order Tracking

Once your order is shipped, you will receive a tracking number
You can track your shipment directly via the TCS tracking system

6. Delivery Policy

Please ensure your address and contact details are accurate
Our courier partner may contact you before delivery
If the customer is unavailable, delivery may be re-attempted

7. Cash on Delivery (COD)

COD is available within Pakistan only
International orders must be prepaid

8. International Shipping Policy

Customers are responsible for:
- Custom duties
- Taxes or import charges (if applicable in their country)
We are not responsible for delays caused by custom clearance